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Frequently asked questions

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Products

Below are some common questions about our products

What does it mean to have an art print made with AI?

At Aloomah, we use advanced AI tools combined with our artists' skills to create unique digital art. This digital art is then printed on fine art materials. Each print is crafted with precision and shipped ready to hang, ensuring a unique art experience.

How do I care for my art print?

To ensure the longevity of your art print, avoid placing it in direct sunlight or areas with high humidity. Use a soft, dry cloth to gently dust the surface of the print and frame. For metal prints, avoid using abrasive cleaners; a gentle wipe with a microfiber cloth will suffice.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Can I make a return?

Since each art print is custom-made, we do not accept returns at this time. However, if you are not satisfied with the quality, or if there are any defects or damages, please reach out to us at support@aloomah.io. We’ll be happy to offer a replacement or a refund.

How long does it take to receive my order?

Our custom canvas prints typically take between 1-2 business days for production and 1-5 business days for delivery in the US, though they may arrive earlier.

Our Acrylic prints take between 2-3 business days for production and 2-5 business days for delivery. We will keep you updated on the status of your order throughout the process.

What happens if my order arrives damaged?

We are extremely careful to package your canvas to protect it from damage.
However, if the canvas should be damaged upon arrival, please contact us at support@aloomah.io with pictures and descriptions of the damage. We will send out a replacement as soon as possible.

Do you offer international shipping?

Currently we are only available within the United States. Please email us at contact@aloomah.io for International orders.
Our shipment providers are UPS, FedEx, and USPS.

Artists

You are an artist who wants to join Aloomah

How can I join Aloomah?

As an artist, your mind is a wellspring of inspiration. If you want to unleash your creative potential with new techniques and endless possibilities, join our vibrant community where your artistry can truly shine at our gallery. Contact us at artists@aloomah.io, and we will guide you through the simple steps to start your journey with us.

What does it mean to be an Aloomah artist?

Being an artist at Aloomah, means contributing to a unified gallery that celebrates the diversity of Jewish creativity through AI. You will create a collection of art with our guidance, and your work will be prominently displayed in our gallery. As part of Aloomah, you will collaborate with a community of Jewish artists, enhancing and expanding the artistic expression of our collective vision. Join us in turning inspiration into a shared masterpiece.

Do you need to be a professional artist to join Aloomah?

Absolutely not! When it comes to AI art the rules change. Your imagination, words and sense of style are the only tools you'll need at Aloomah. We believe the power of art lies within your words and the inspiration you carry. You don’t need to be a traditional artist to join us. All you need is a willingness to learn new tools and a mind full of inspiration and Jewish essence. Embrace the opportunity to express your creativity and join our artists community.
Come say Hi at artists@aloomah.io


Press & Marketing

Do you partner with other brands or influencers ?

Yes, we love collabs! Feel free to contact us at contact@aloomah.io to explore how we can work together.

What sets Aloomah apart in the art industry?

Aloomah’s mission is to empower Jewish artists by integrating AI into their creative processes, fostering a vibrant community of innovation and tradition. Our vision is to inspire and connect people through high-quality, affordable Jewish art that resonates with both modern and traditional elements, enriching homes and hearts globally.

How can I request an interview or feature with Aloomah?

To request an interview or feature with Aloomah, please contact our press team at collab@aloomah.io. Provide your media outlet’s name, the nature of the request, and any specific details or deadlines. Our team will get back to you promptly to coordinate the details.

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